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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: IBM     Published Date: Jul 22, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
Tags : 
ibm, commerce, customer analytics, customer experience, digital intelligence
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
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ibm, commerce, customer analytics, customer insight, data insights
    
IBM
Webinar Published By: IBM     Published Date: Jul 22, 2016
"Increasingly, brands are looking to differentiate based on an exceptional customer experience. The key to improving the customer experience is being able to effectively measure what’s working and what you need to improve. IBM host a webinar presenting tips on how to measure the customer experience for your brand and how to use that data to build better journeys. Please join IBM and guest speaker Andrew Hogan from Forrester Research as we share tips on how to best measure the digital experiences customers have with your brand and how to use that information to build better journeys. The webinar will provide attendees with: • Best practices to measure the quality of digital customer experiences • Guidance on the kinds of tools to use to capture the right CX metrics • Tips for integrating metrics, including the role of customer journeys • Techniques to drive action and improve digital experiences"
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ibm, commerce, customer analytics, marketing, customer experience
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
View this ebook to learn how leading organizations are managing, deploying, designing or planning cloud-based B2B integration alternatives to future-proof their B2B trading operations.
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ibm, commerce, b2b, b2b integration, ibm cloud services
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
This smartpaper presents an overview of the B2B integration landscape—its challenges, opportunities and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM cloud to excel amid escalating global complexity, demand volatility and new customer requirements.
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ibm, b2b, b2b cloud integration, b2b integration, cloud
    
IBM
White Paper Published By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
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ibm, commerce, swot assessment, ibm b2b cloud services, cloud
    
IBM
White Paper Published By: IBM     Published Date: Jul 21, 2016
This e-book explores the many uses of client insights for banking and wealth management. By using sophisticated analytics and cognitive capabilities, your organization can gain deep understanding of what matters most to your clients. Knowing them well helps to provide targeted, personalized service that they value and increases their loyalty. It’s a smart pathway for reducing churn and generating new revenue models through meaningful cross-selling opportunities in today’s customer-centric world.
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ibm, banking, client insight, financial services, engagement
    
IBM
Webinar Published By: IBM     Published Date: Jul 20, 2016
This webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
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ibm, middleware, mq appliance, ibm mq appliance, hardware
    
IBM
Webinar Published By: IBM     Published Date: Jul 19, 2016
This video demonstrates how IBM’s Behavior Based Customer Insight for Banking leverages predictive analytics to help you personalize customer engagement and deliver customized actions. The solution leverages advanced predictive models to analyze customer transactions and spending behavior to more deeply understand customer needs and propensities, anticipate life events, and help provide a unique customer experience.
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ibm, banking, finance, consumer insights, business intelligence
    
IBM
Webinar Published By: IBM     Published Date: Jul 19, 2016
Learn new ways of analyzing digitally connected customers-from dynamic segmentation to the use of advanced analytics. With predictive tools, banks can analyze transactions and spending behavior to better understand customer needs, anticipate life events, and provide a unique experience.
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ibm, banking, finance, consumer insights, business intelligence
    
IBM
White Paper Published By: IBM     Published Date: Jul 15, 2016
This Market Guide helps CISOs identify emerging data-centric audit and protection tools. IBM is positioned with a centralized management console approach across multiple silos and has coverage of all the key capabilities evaluated by Gartner.
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ibm, gartner, data, dcap, data-centric audit protection
    
IBM
White Paper Published By: IBM     Published Date: Jul 14, 2016
How do you keep 130,000 guests safely entertained, fed, watered and informed in a sustainable way? Roskilde Festival knew that the critical insights lay hidden in huge volumes of real-time data. The Copenhagen Business School used IBM technologies to build a cloud big data lab that correlates information from multiple sources, delivering valuable insight for planning and running the festival. Download to learn more.
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ibm, datamart on demand, data, analytics, big data
    
IBM
Webinar Published By: IBM     Published Date: Jul 12, 2016
This video provides an overview as to how governments can provide better services to citizens with IBM Case & Capture. Watch to learn more.
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ibm, ecm, analytics, government, big data
    
IBM
White Paper Published By: IBM     Published Date: Jul 12, 2016
Informative infographic featuring case management and data capture solutions to put the customer experience first.
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ibm, ecm, data analytics, analytics, big data
    
IBM
Webinar Published By: IBM     Published Date: Jul 12, 2016
Join IBM and partner Zementis in this webcast to hear how Predictive Model Markup Language (PMML), an industry standard, is helping solve business obstacles and enabling users to: - Drive timely and relevant insights via in-line predictive analytics - Score thousands of data records per second, scaling with business needs to enable instantaneous decisions - Improve performance and cost efficiency by reducing or eliminating movement data off-platform to conduct analysis
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ibm, z systems, predictive analytics, analytics tools, zementis
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
Big data analytics offer organizations an unprecedented opportunity to derive new business insights and drive smarter decisions. The outcome of any big data analytics project, however, is only as good as the quality of the data being used. Although organizations may have their structured data under fairly good control, this is often not the case with the unstructured content that accounts for the vast majority of enterprise information. Good information governance is essential to the success of big data analytics projects. Good information governance also pays big dividends by reducing the costs and risks associated with the management of unstructured information. This paper explores the link between good information governance and the outcomes of big data analytics projects and takes a look at IBM's StoredIQ solution.
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ibm, idc, big data, data, analytics
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
This paper from Osterman Research, explores the origins of the "information problem" many organizations are now facing and presents a detailed discussion of how to calculate your current information costs as well as how to calculate the ROI of an information governance program.
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ibm, osterman, roi, big data, data
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
Read this Forrester whitepaper to learn more about the critical, yet often overlooked, role that data classification and data discovery can play in reducing your organization’s risk and enhancing security.
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ibm, forrester, data discovery, big data, data
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
This analyst thought leadership report by TEC discusses the need for organizations to adopt modern ECM tools. Learn how IBM ECM with Box integrations can help establish easy and secure information access, sharing and collaboration to your digital business strategy.
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ibm, analytics, tec, ecm, ecm platforms
    
IBM
White Paper Published By: IBM     Published Date: Jul 08, 2016
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
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ibm, analytics, ecm, ecm platforms, enterprise content management
    
IBM
Webinar Published By: IBM     Published Date: Jul 07, 2016
In this webcast you will hear how clients are already benefiting from the world of waitless computing. You'll see the simple steps you can take to get started, and hear some exciting news about what's coming next from IBM Power Systems. New insights, new products, new markets - this is what IBM Power Systems is all about.
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ibm, ibm power systems, open source, linux, linux on power
    
IBM
Webinar Published By: IBM     Published Date: Jul 07, 2016
With SUSE Linux Enterprise Server on IBM Power Systems, you gain the benefits of the latest generation of Enterprise Linux OS with the power and reliability of IBM hardware. This combination provides the performance and flexibility to run the most demanding business-critical workloads.
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ibm, ibm power systems, suse, suse linux enterprise server, linux
    
IBM
Webinar Published By: IBM     Published Date: Jul 07, 2016
Open-source is becoming an increasingly critical component being leveraged by agile enterprises. The capital investment required to develop next generation business solutions demands that components be built and targeted to the platform best suited for the task. Understanding the tools available for you or your developers to gain efficiencies to build solutions once, and deploy on a choice of scalable and reliable platforms is of paramount importance.
Tags : 
ibm suse, suse enterprise linux server, linux, ibm power systems, open source
    
IBM
Webinar Published By: IBM     Published Date: Jul 07, 2016
See how and why businesses everywhere are using SAP HANA on SUSE Linux Enterprise Server and IBM Power Systems to improve productivity, reduce cost, and gain insight.
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ibm, ibm power systems, sap, sap hana, linux
    
IBM
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