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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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White Paper Published By: Burton Group     Published Date: Jul 07, 2008
While many enterprise architecture (EA) programs may be less than effective or threatened by extinction, the EA discipline is still an important set of skills and processes that improve IT decision-making and CIO effectiveness. Yet, after decades of architecting systems, the advent of several EA frameworks, and the many definitions available for the term EA, we still strive to understand what EA is, what it does, and what it looks like when it is successful.
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architecture, architect, network architecture, it management, network design
    
Burton Group
White Paper Published By: Burton Group     Published Date: Apr 08, 2008
Most large enterprises have launched an initiative to adopt service-oriented architecture (SOA), but SOA is not a solution that comes in a tidy little box. SOA is a new way to design systems, and it is more about culture than it is about technology. SOA will impact many aspects of an organization—from software development and operations to accounting and incentive systems. Governance is critical.
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soa, service oriented, service-oriented, burton group, governance
    
Burton Group
White Paper Published By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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itil, itsm, service management, help desk, automation
    
Business-Software
White Paper Published By: CA SM     Published Date: Jun 02, 2008
According to industry experts, organizations that systematically manage the life cycle of their IT assets will reduce the cost per asset by as much as 30% in the first year alone. Yet today, many organizations have little or no insight into exactly what assets they own, let alone how they can optimize assets throughout their life cycle, from requisition to disposal. The same holds true for major IT investments.
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ca service management, ca sm, asset management, it asset management, it management
    
CA SM
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn five simple strategies for securing APIs and see why they are an emerging technology for integrating applications using web technology.
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api, mobile apps, mobile app, security, it management
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn 5 OAuth Essentials for API Access Control and see how these tips will allow you to successfully manage your API management infrastructure.
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oauth, api, ca tehnologies, twitter, resource server
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn 5 ways to get top mobile app developer talent for your open APIs and see why your organization will benefit from an API portal that allows you to provide a one-stop-shop for registration, documentation, exploration, collaboration, discussion and more.
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mobile app, api, security, web-based, interface
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn how to develop secure mobile apps with a UX that delights customers and see how your organization can benefit from a winning API strategy.
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api, mobile apps, mobile app, security, it management
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn the in’s and out’s of OAuth & API security and see how this can greatly benefit your organization.
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oauth, api, ca tehnologies, twitter, resource server
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Mar 12, 2015
Learn the 5 pillars of API management and see what opportunities having an API will supply for your organization.
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api, it systems, web, security, api lifecycle
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Feb 09, 2015
This white paper examines why unified IT monitoring is an important enabling technology for both enterprises and management service providers.
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Jan 14, 2015
In the past, Enterprise IT managed the back of?ce…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront, interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.
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enterprise it, metrics, cost, quality and consumption, front office
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Nov 12, 2014
This paper aims to help IT departments understand how capacity is allocated and consumed throughout the data center.
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optimizing it capacity, the demands on the it department, performance optimization, it management, business technology
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
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application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Nov 12, 2014
This paper by CA outlines the challenges experienced on a daily basis in the IT department
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Nov 12, 2014
This paper outlines the benefits of CA Unified Infrastructure Management and how it can have a positive impact on your business
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Nov 12, 2014
This paper explains how CA Unified Infrastructure Management can have an important impact on your business.
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complete it visualization, it operations visibility, application visibility, infrastructure management, uim
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
This paper presented by Ponemon Institute provides its research findings into The Identity Imperative for the Open Enterprise: What IT Users and Business Users Think about Bring Your Own Identity (BYOID).
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byoid, security, byoid strategy, it and business views on byoid, bring your own identity
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
This infograph provides important information adn statistics on BYOID and the potential impact if IT and business are out of step.
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byoid, security, byoid strategy, it and business views on byoid, bring your own identity
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
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service desks, service management platforms, service desk solutions, failing service desks, saas
    
CA Technologies
White Paper Published By: CA WA     Published Date: Aug 15, 2008
Despite increasingly complex data center environments, IT is expected to provide business owners with faster service, higher reliability, and greater agility than ever before – all within a tight budget. It is impossible to meet these goals with manual IT processes. However, EMA research shows that IT Process Automation (ITPA) helps achieve these goals, delivering annual savings of $500,000 on staff costs alone, and 64 hours of additional uptime per year – plus improved resource utilization, security and compliance, problem response times, and agility.
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workload automation, ca wa, computer associates, automation, bpm
    
CA WA
Webinar Published By: CA WA 2     Published Date: Oct 01, 2008
Featuring an expert from Enterprise Management Associates, this webcast discusses some tactical steps towards automation of various IT processes, showing how even in processes with interdependent tasks, IT Process Automation can start IT groups down the path of reducing complexity and error rates, two of the leading drivers of cost and chaos.
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ca wa, ca wa 2, process automation, it process, bpa
    
CA WA 2
White Paper Published By: CA WA 2     Published Date: Oct 01, 2008
Given the increased complexities and requirements thrust onto data center management environments over time, a more holistic management approach is necessary for efficient and cost effective delivery of IT services. Authors and analysts Judith Hurwitz and Robin Bloor bring their research and extensive experience to light in respect to the state of data center management by building the case for automation as a key strategy for efficient and cost effective management.
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datacenter automation, data center automation, network management, ca wa, ca wa 2
    
CA WA 2
White Paper Published By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
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canon business process services, document management, document imaging, business performance management, outsourcing services
    
Canon Business Process Services, Inc.
White Paper Published By: CarbonBlack     Published Date: Oct 26, 2016
Traditional antivirus (AV) just doesn’t cut it anymore. From ransomware that holds intellectual property hostage to sophisticated malware-less attacks that exploit PowerShell, scripting, and memory, endpoints are facing more security risk than ever before. As a result, companies have set their sights on the next generation of lightweight AV solutions.
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it management, business technology
    
CarbonBlack
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