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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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White Paper Published By: Box     Published Date: Feb 13, 2015
Many CISOs admit to trepidation about the state of cybersecurity within their organizations. Why? Aside from the increasingly dangerous threat landscape, many large organizations face other security challenges, including personnel shortages, an overwhelming number of manual processes, and technology complexity. Beyond these issues however, CISOs also face the progressively difficult responsibility of securing the distributed enterprise. Aside from PCs, departmental file servers, and remote office equipment, the distributed enterprise now includes recent IT additions like mobile computing, SaaS applications, and hybrid cloud infrastructure. In aggregate, this increasingly distributed infrastructure makes information security more cumbersome.
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ciso, cybersecurity, esg, it/security, it architecture
    
Box
White Paper Published By: F5 Networks Inc     Published Date: Apr 15, 2016
As enterprises evolve to the 3rd Platform of IT, they will reap many benefits and face many challenges. Meeting the rapid pace of business and taking control of the customer experience must be balanced with keeping assets secure as the enterprise perimeter expands or dissolves altogether.
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application, transformation, cloud, enterprise, mobile
    
F5 Networks Inc
White Paper Published By: Avaya     Published Date: Dec 18, 2013
It is a business maxim that the more a company knows about its customers and what they want, the better its chances of providing them a positive, fulfilling experience. With today’s ubiquitous, convenient communications methods, particularly the use of mobile devices and networks, opportunities for rich customer interactions are flourishing. Whether their interest is pricing, store locations or product support, people increasingly expect information to be available wherever, whenever and however they want it.
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avaya, cem, customer experience management, contact center, mobile
    
Avaya
Webinar Published By: AlienVault     Published Date: Oct 21, 2014
As cyber attacks grow more sophisticated, many organizations are investing more into incident detection and response capabilities. Event monitoring and correlation technologies and security operations are often tied to incident handling responsibilities, but the number of attack variations is staggering, and many organizations are struggling to develop incident detection and response processes that work for different situations. In this webcast, we'll outline the most common types of events and indicators of compromise (IOCs) that naturally feed intelligent correlation rules, and walk through a number of different incident types based on these. We'll also outline the differences in response strategies that make the most sense depending on what types of incidents may be occurring. By building a smarter incident response playbook, you'll be better equipped to detect and respond more effectively in a number of scenarios.
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vulnerability, management, risk, prioritize, profile
    
AlienVault
White Paper Published By: IBM     Published Date: Oct 02, 2015
Get the essentials about agile testing and service virtualization from several different perspectives
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agile testing, service virtualization, return on investment, roi, mobile development
    
IBM
White Paper Published By: LANDesk     Published Date: Feb 12, 2007
As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.
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it management, productivity, project management, service management, groupware workflow
    
LANDesk
White Paper Published By: Microsoft Exchange     Published Date: Oct 02, 2008
Today’s business requirements—such as security, disaster recovery, and mobility—are more extensive than ever before. To meet these requirements, Microsoft® Exchange has extended its reach beyond simple e-mail to increase user productivity and keep information close at hand, while being flexible enough to meet your organization’s administrative model.
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microsoft exchange, exchange, productivity, microsoft, exchange server
    
Microsoft Exchange
White Paper Published By: Arbor     Published Date: Sep 17, 2014
Dans la lutte contre les menaces qui se joue actuellement, les analyses de sécurité deviennent de plus en plus indispensables
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firewall, firewall protection, it security, cyber defense, it management
    
Arbor
White Paper Published By: mindSHIFT     Published Date: Nov 29, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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saas, managed it, outsourcing, vendor selection, tco
    
mindSHIFT
White Paper Published By: VMware AirWatch     Published Date: Sep 16, 2015
This report details the results of a survey taken from pre-qualified IT decision makers from North America and Europe, and shows how AirWatch by VMware received the highest scores for EMM vendor promise and fulfilment. 950 surveys were completed.
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airwatch, vmware, emm, vendor promise, fulfillment
    
VMware AirWatch
White Paper Published By: VMware AirWatch     Published Date: Sep 16, 2015
In this report, read about how AirWatch by VMware provides EMM suites to help organizations integrate mobile devices into their security framework, and provides tools for easier auditing and reporting, provisioning, support, data defense.
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airwatch, security, data defense, mobile, emm
    
VMware AirWatch
White Paper Published By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
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aspect, digital consumer, self service, voice response market, it leads
    
Aspect Software
White Paper Published By: EMC Corporation     Published Date: May 27, 2014
ESG Whitepaper: Find out how EMC’s own IT organization is reaping the benefits of Cloud computing and IT-as-a-Service (ITaaS), including new levels of efficiency, agility, and productivity
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emc, cloud computing, hybrid cloud, private cloud, cloud infrastructure
    
EMC Corporation
White Paper Published By: Cisco     Published Date: Jan 05, 2015
Midmarket enterprises strive for success in a highly competitive landscape. Being a successful leader means encouraging employees to collaborate and work more efficiently to increase the success of the enterprise. Technology solutions can empower employees for success at work, home, and when mobile, but technology must also be able to support changes that occur in a business without increasing the risks associated with providing excellent customer service, fostering innovation, and engaging with an enterprise’s stakeholders.
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cloud-based, collaboration, hosted, flexibility, productivity
    
Cisco
White Paper Published By: Cisco     Published Date: Jan 05, 2015
Midsize organizations strive for success. Being successful means consistently making smart decisions— including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow the organization to make simple but rewarding changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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cloud-based, collaboration, hosted, flexibility, productivity
    
Cisco
Webinar Published By: IBM     Published Date: Mar 31, 2014
5 to 10 minute Video of Glenn O' Donnell from Forrester talking to IBM General Manager Deepak Advani about the new era of Analytics emerging in the IT space to help IT Predict outages before they occur, find resolution to problems faster and optimize for performance.
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ibm, glenn o'donnell, deepak advani, it analytics, predict outages
    
IBM
White Paper Published By: TeamQuest     Published Date: Jul 11, 2014
In this whitepaper you will learn about the following: • Analytics and today’s optimization challenges • What REALLY matters • Desired state and results • Methodology and ideation examples – Business and service aligned – Automated and predictive IT analytics • Recommendations Download to learn more!
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mobile app, optimizing it, automated and predictive it analytics, it management, knowledge management
    
TeamQuest
Case Study Published By: IBM     Published Date: Dec 05, 2012
Today companies are striving to provide a more customer-centric experience. Being able to understand and predict customer behavior can help forge a lasting, profitable relationship between customers and your company.
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analytics, data, customer behavior, insights, ibm
    
IBM
White Paper Published By: IBM     Published Date: Sep 27, 2013
Analytics: The Real-World Use of Big Data - How innovative enterprises in the midmarket extract value from uncertain data This study highlights the phases of the big data journey, the objectives and challenges of midsize organizations taking the journey, and the current state of the technology that they are using to drive results. It also offers a pragmatic course of action for midsize companies to take as they dive into this new era of computing.
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ibm, big data, big data solutions, midmarket businesses, analytics
    
IBM
White Paper Published By: IBM     Published Date: Feb 10, 2015
Now that a majority of organizations realize a return on their analytics investments within a year, business executives are demanding data insights delivered at an accelerating speed.
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ibm strategy, big data, management consulting, analytics investments, data insights
    
IBM
White Paper Published By: Red Hat     Published Date: May 05, 2015
Learn how the proven cloud stack from Red Hat provides significant improvements in cost and allows the real benefits of cloud computing to be realized more quickly and more reliably. (Analyst Paper)
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red hat, cloud, business impact, economic value, infrastructure
    
Red Hat
White Paper Published By: IBM     Published Date: Sep 27, 2013
While more and more enterprises are using analytics to guide their decision-making processes, most midsize businesses continue to rely on old-fashioned decision-making techniques like trial and error. The reason for this is simple: advanced analytics solutions can be very complex and expensive to implement, leading midmarket businesses to assume that the benefits of analytics are beyond their reach. IBM has created a new analytics solution that is designed specifically with the needs of midmarket businesses in mind. The solution, IBM Analytic Answers, gives midmarket businesses the opportunity to take advantage of a sophisticated analytics platform, backed by IBM expertise, while also staying within their budgets.
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frost & sullivan, ibm, ibm analytics, ibm analytic answers, business analytics
    
IBM
Webinar Published By: Cisco     Published Date: Dec 08, 2015
What would it be like if you could predict what your customers need before they do?
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cisco, customer, data, it management
    
Cisco
White Paper Published By: IBM     Published Date: Feb 04, 2015
Modern business ecosystems need to rethink their approach to innovation and integration. This book is your guide to applying the power of APIs to business challenges ranging from changing business models to embracing a world of devices and sensors.
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api economy, business ecosystems, api technology platform, managing api's, it management
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2014
Today’s competitive marketplace requires the organization to frequently release and deploy applications at the pace of user demands, with reduced cost, risk, and increased quality.
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application release, application control, application deployment, it management
    
IBM
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